Contact
Talk to a real person at Glowmark.
We're a small, family-run shop in Ashkum, IL. When you call, text, or email — you reach us. Not a call center, not a chatbot, not a help-desk queue. Here's how to reach us, and what to expect when you do.
Quickest way: text us
815-839-6158 | available 24/7
Texting is the fastest way to get an answer on order status, custom-quote questions, design tweaks, or anything urgent. We usually reply same-day, often within an hour during business hours.
Best for longer conversations, attaching design files (we accept PNG, JPG, SVG, AI, EPS, PDF), or anything where you want a paper trail. We respond within one business day.
Phone
815-839-6158 | Mon–Fri, 9 AM – 5 PM Central
If we miss you, leave a message and we'll call back the same day.
Visit the studio
409 East Fine Street, Ashkum, IL 60911 | By appointment only
If you'd like to come see the studio, pick up an order in person, or talk through a custom project face-to-face, please contact us first to set up a time. We're a small operation and aren't always at the studio.
What we usually get asked
Before you reach out, our FAQ page answers most common questions about turnaround time, custom design, sizing, returns, and partner stores. Order/shipping questions are covered on the Shipping & Production page.
Send us a message
Or use the form below — your message comes straight to Mike's inbox.
Call or Text
815-839-6158
By Call: Mon–Fri 9 AM–5 PM
By Text: 24/7
sales@glowmarkdesigns.com
Visit us
By appointment ONLY
Please contact us via the form below.